Knowledge Management refers to a range of techniques for identifying, collecting, using, and spreading information within a project, a team, or an organisation.  It gives you a more accurate view of the knowledge you have, helps you put it into context and use it better, and helps you take learning from events and actions within and beyond your team.

CPFT's knowledge management activities use the NHS England Knowledge Mobilisation Toolkit, which contains resources to help all staff manage knowledge better.  We structure our knowledge activities around the Quality Improvement "Plan, Do, Study, Act" structure.

• Plan: Learning before acting
• Do: Learning during service delivery
• Study: Learning after action
• Act: Putting knowledge into practice

Knowledge management operates on the principle that  many of the challenges faces in delivering and improving services are knowledge challenges, and can be helped by the tools and techniques of knowledge management.

If you want to assess where your team or department currently are in their knowledge journey, ask the library about helping you use the Knowledge Mobilisation Self Assessment Tool.

For more information about knowledge management and mobilisation, to access toolkits relating to different knowledge management techniques, or to look into having the library facilitate a knowledge management session with your team, get in contact with the library.