Image, Impact and Influence

Designed for:

All staff irrespective of role or service

What type of training is it?

Self-directed learning - approximately 75 minutes


This session explores how important your image really is and where it comes from, particularly focussing on non-verbal cues. Here participants will discover the impact they are making and learn how to tweak their behaviour to ensure they make the impact they want to. You will also leave having explored the social styles to help you influence others effectively. The session looks at online as well as face to face communication.
By the end of this workshop you will be able to:
• Assess your personal impact and decide on any changes you wish to make.
• Identify your own social style preference and any adaptations you need to make to influence others effectively.
• Use a three-step influencing technique to boost the impact and influence in your communications, both verbal and written.